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Looking for ISO/IEC 20000-1 Certification in Ferizaj? We help organisations across Kosovo plan, implement and certify ISO/IEC 20000-1, with consultants who understand how businesses in Ferizaj work.

About ISO/IEC 20000-1 in Ferizaj

Requirements for planning, delivering and improving IT services.

How we get you certified in Ferizaj

  1. Discovery call. We learn how your organisation in Ferizaj works and what the certificate needs to achieve for you.
  2. Gap analysis. We compare your current practices against ISO/IEC 20000-1 and agree the scope.
  3. Build and embed. We write proportionate documentation with your team and train the people who will run it.
  4. Audit and beyond. We run internal audits, support you through certification and help you keep improving.