ISO/IEC 20000-1 Certification in Zambia

Looking for ISO/IEC 20000-1 Certification in Zambia? We help organisations across Southern Africa plan, implement and certify ISO/IEC 20000-1, with consultants who understand how businesses in Zambia work.

About ISO/IEC 20000-1 in Zambia

Requirements for planning, delivering and improving IT services.

How we get you certified in Zambia

1. Discovery call. We learn how your organisation in Zambia works and what the certificate needs to achieve for you.
2. Gap analysis. We compare your current practices against ISO/IEC 20000-1 and agree the scope.
3. Build and embed. We write proportionate documentation with your team and train the people who will run it.
4. Audit and beyond. We run internal audits, support you through certification and help you keep improving.